Support

Need help with HipErlink? We're here for you. Reach out and our team will get back to you.

Contact us

Get in touch

For any question about buying, booking, selling, payments, or your account, email our support team. We aim to respond within 1–2 business days.

Email support

We typically reply within 1–2 business days.

Common questions

Frequently asked

How do I buy a product or book an appointment?

Browse local stores in the app, open a listing, and follow the steps to purchase or book. You can message the store before you buy.

How do payments work?

Payments are processed securely. Your payment is held until your order is confirmed as delivered, then released to the seller.

How do I sell on HipErlink?

Set up a storefront in the app, publish what you sell through short video, and reach customers in your city. Sellers keep 100% of each sale — HipErlink charges no commission.

I need help with an order or my account.

Email support@hiperlink.io with your account email and details, and we'll help you resolve it.

Company

HipErlink is a product of Hiperlink Inc.

Legal entity
Hiperlink Inc.
Location
Kingston, Ontario, Canada
Support email
support@hiperlink.io
General enquiries
info@hiperlink.io